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About Us

Over 100 Years in The Making

Ottawa Plumbing & Heating has been serving our city and the surrounding area for more than a century.  The original company opened in the early 1900s and serviced many of Ottawa’s first indoor plumbing and ventilation systems.

From those early days right up to today, the name Ottawa Plumbing and Heating has always stood for quality and professional service. Our commitment to value and customer service is a promise we’ve been keeping for over 100 years!

Our Team

  • Nairn Reid

    Nairn is the owner and President of Ottawa Plumbing & Heating. He is a licensed G1 gas fitter, oil burner mechanic and refrigeration mechanic with more than 47 years of experience in the HVAC industry. Nairn has always lived and worked in Ottawa, beginning his career as an oil truck driver in 1969. In 1981, he started his own HVAC business, NH Reid Enterprises, along with his wife, Molly. His brother joined the company as a partner in 1983. After a decade in business together, the brothers divided NH Reid Enterprises and Nairn went back out on his own, founding Climate Control Inc. Then, in 2001, Nairn purchased Ottawa Plumbing & Heating from Robert Hobbs and Bob Currie, after Robert became ill. Shortly thereafter, Nairn fell ill himself and chose to close Climate Control Inc. to focus on the smaller and more easily manageable Ottawa Plumbing & Heating. After making a full recovery, Nairn threw his full effort and energy into building Ottawa Plumbing & Heating into the thriving local business it is today.

  • Devon Reid

    Devon is our head technician. With more than 24 years of experience in the HVAC business, Devon brings a lifetime of knowledge and skill to our team, which he willingly shares with all our technicians through regular learning sessions and on the job mentoring. Devon is a licensed G1 gasfitter, licensed oil burner technician, licensed refrigeration mechanic, licensed plumber and licensed electrician, making him uniquely qualified to handle even the toughest and most complicated jobs in any sector; residential, commercial or industrial.

  • Jennifer

    Jennifer is our office administrator. She has been with Ottawa Plumbing & Heating for 8 years. Jennifer is also a licensed gas fitter and apprentice plumber.

  • Jessica

    Jessica is our dispatcher. Her organizational skills and attention to detail keep our technicians on schedule, putting them in the right place at the right time, and her extensive experience and excellence in customer service has shown us that our customers are always the priority for her.

  • Gwen

    Gwen is a licensed G1 gas fitter, licensed oil burner mechanic, licensed refrigeration mechanic and apprentice plumber. She is one of our senior technicians, with nearly 20 years of experience in the HVAC industry.

  • Joey

    Joey is a licensed G1 gas technician and licensed refrigeration mechanic. He has 5 years of experience in the HVAC industry.

  • Sue

    Sue is a highly qualified service technician with several years of experience working in residential heating and air conditioning. In addition to being a licensed G2 gasfitter, she is also an apprentice electrician. Having worked in the hospitality industry for many years, Sue is a true people-person and has a strong commitment to excellent customer service.

  • Nathan

    Nathan is a licensed G2 gasfitter, licensed oil burner technician and refrigeration apprentice with just over 3 years of experience in the HVAC industry. Prior to this, Nathan spent some time working in construction, making him very comfortable working on developing job sites. He is fluently bilingual in English and French.

  • Eric

    Eric has acquired over 6 years of experience in the HVAC industry as well as more than 40 years of experience in the roofing and construction industries. Eric’s wide-ranging experience and highly transferable and adaptive skill-sets make him a perfect supplementary assistant to all of our licensed technicians.

  • Mike

    Mike is our Fleet Manager. He is a licensed auto mechanic, licensed automotive service technician and fully licensed truck and coach technician. Mike keeps our HVAC technicians on the road and ready to serve our customers at a moment’s notice.

  • Darwin

    Darwin is another of our senior technicians, with 47 years of experience. He is a licensed G1 gas fitter, licensed oil burner mechanic and also holds a refrigeration license. Darwin specializes in large heating production equipment such as asphalt plants and corn dryers. He has represented large manufacturers as an expert in the HVAC field for many years.