About Us

Over 100 Years in The Making

Ottawa Plumbing & Heating has been serving our city and the surrounding area for more than a century.  The original company opened in the early 1900s and serviced many of Ottawa’s first indoor plumbing and ventilation systems.

From those early days right up to today, the name Ottawa Plumbing and Heating has always stood for quality and professional service. Our commitment to value and customer service is a promise we’ve been keeping for over 100 years!

Our Team

  • Nairn Reid

    Nairn is the owner and President of Ottawa Plumbing & Heating. He is a licensed G1 gas fitter, oil burner mechanic and refrigeration mechanic with more than 47 years of experience in the HVAC industry. Nairn has always lived and worked in Ottawa, beginning his career as an oil truck driver in 1969. In 1981, he started his own HVAC business, NH Reid Enterprises, along with his wife, Molly. His brother joined the company as a partner in 1983. After a decade in business together, the brothers divided NH Reid Enterprises and Nairn went back out on his own, founding Climate Control Inc. Then, in 2001, Nairn purchased Ottawa Plumbing & Heating from Robert Hobbs and Bob Currie, after Robert became ill. Shortly thereafter, Nairn fell ill himself and chose to close Climate Control Inc. to focus on the smaller and more easily manageable Ottawa Plumbing & Heating. After making a full recovery, Nairn threw his full effort and energy into building Ottawa Plumbing & Heating into the thriving local business it is today.

  • Devon

    Devon is our head technician. With more than 25 years of experience in the HVAC business, Devon brings a lifetime of knowledge and skill to our team, which he willingly shares with all our technicians through regular learning sessions and on the job mentoring. Devon is a licensed G1 gasfitter, licensed oil burner technician, licensed refrigeration mechanic, licensed plumber and licensed electrician, making him uniquely qualified to handle even the toughest and most complicated jobs in any sector; residential, commercial or industrial.

  • Jennifer

    Jennifer is our office administrator. She has been with Ottawa Plumbing & Heating for 9 years. Jennifer is also a licensed gas fitter and apprentice plumber.

  • Jessica

    Jessica is our dispatcher. Her organizational skills and attention to detail keep our technicians on schedule, putting them in the right place at the right time, and her extensive experience and excellence in customer service has shown us that our customers are always the priority for her.

  • Harleigh

    Harleigh provides top-notch administrative and financial resources support as part of our office team. She has three years of experience in customer service and her excellent interpersonal and problem solving skills are tremendous assets and vital components in keeping our day-to-day operations running smoothly.

  • Chuck

    Chuck has 34 years of experience working with the local gas utility in various capacities. He possesses a GPI (Gas Pipeline Inspector) licence, he has his RCGC (Registered Commercial Gas Consultant) certification through the American Gas Association and he is a CEM (Certified Energy Manager). He has a vast knowledge of all applications within the HVAC industry and works with Ottawa Plumbing & Heating providing informational/sales services to primarily commercial customers but is more than happy to help anyone looking for information at any level.

  • Gwen

    Gwen is a licensed G1 gas fitter, licensed oil burner mechanic, licensed refrigeration mechanic and apprentice plumber. She is one of our senior technicians, with nearly 20 years of experience in the HVAC industry.

  • Darwin

    Darwin is a senior technician, with 47 years of experience. He is a licensed G1 gas fitter, licensed oil burner mechanic and also holds a refrigeration license. Darwin specializes in large heating production equipment such as asphalt plants and corn dryers. He has represented large manufacturers as an expert in the HVAC field for many years.

  • Joey

    Joey has 8 years of experience working in the trades, with 6 of those years directly in the HVAC industry. He is a licensed G1 technician and 313A journeyman refrigeration mechanic. Joey is highly experienced in commercial and industrial hydronic heating, commercial refrigeration and air conditioning, as well as, both residential and commercial HVAC maintenance, service and installation.


  • Sue

    Sue is a highly qualified service technician with several years of experience working in residential heating and air conditioning. In addition to being a licensed G2 gasfitter, she is also an apprentice electrician. Having worked in the hospitality industry for many years, Sue is a true people-person and has a strong commitment to excellent customer service.

  • Nathan

    Nathan is a licensed G2 gasfitter, licensed oil burner technician and refrigeration apprentice with just over 4 years of experience in the HVAC industry. Prior to this, Nathan spent some time working in construction, making him comfortable working on developing job sites. He is fluently bilingual in English and French.

  • Connor

    Connor has been with Ottawa Plumbing & Heating since 2016. He has a G2 gas fitter’s license, an OBT2 license with 3 years of experience in both residential and commercial service, is currently an apprentice refrigeration mechanic, and has had many hours of experience working in the plumbing field. After holding employment in the construction field for more than 6 years, Connor is quite comfortable working in construction zones and is an experienced forklift operator.

  • James

    Although, James has only been with Ottawa Plumbing & Heating for just over a year, he has shown to be one of our most promising employee’s. The experience, knowledge, strong work ethic and 8 years of customer service skills he has brought with him to our company, at his young age, has been invaluable. He comes with a G3, 7 years of experience in both framing and finish carpentry, will be writing his G2, and moving toward a refrigeration apprenticeship in the new year. In the short time he’s been with us, he has worked extensively in the plumbing portion of our company, has installed and maintained numerous hot water tanks for our customers, and has worked under the guidance of our licensed electrician assisting with various electrical jobs.

  • Alfredo

    Alfredo is a licensed G2 gas fitter with 5 years of experience as an assistant electrician and has practiced for 4 years as an assistant plumber. He has a background as a pool heater service technician and has worked for many years in the swimming pool industry installing and repairing pumps. Alfredo, also has experience as an automotive mechanic and sometimes works with our fleet manager to keep our trucks on the road and in good condition.

    Alfredo’s extensive experience in several trade areas and his ability to speak both Spanish and French, in addition to English, makes him a valuable and highly adaptive service technician.

  • Mickey

    Mickey is a graduate of the Ontario Youth Apprenticeship Program (OYAP). Her hard work and dedication throughout her participation in the program earned her a recognition award and an OYAP tools of the trade bursary. Mickey has one year of plumbing experience and has completed the first level of schooling for the plumbing apprenticeship program through OYAP.

  • Nick

    Nick is a licensed G2 gas fitter. He is currently working toward his OBT2 license and is also an apprentice refrigeration mechanic.

  • Mike

    Mike is our Fleet Manager. He is a licensed auto mechanic, licensed automotive service technician and fully licensed truck and coach technician. Mike keeps our HVAC technicians on the road and ready to serve our customers at a moment’s notice.

  • Eric

    Eric has acquired over 6 years of experience in the HVAC industry as well as more than 40 years of experience in the roofing and construction industries. Eric’s wide-ranging experience and highly transferable and adaptive skill-sets make him a perfect supplementary assistant to all of our licensed technicians.

  • Sarah

    Sarah has been working with us, off and on, for almost a year. She is a high school student who has done co-op with us for the HVAC trade, she is taking a Specialist High Skills Major in manufacturing, has experience working in plumbing, construction, and as an assistant carpenter, and she has displayed strong skills and a natural talent in welding. She is an excellent supplementary assistant to all of our licensed technicians with a promising future in our industry.